Businesswise Case Study
To focus on the individual areas of spend, Businesswise Solutions is split into comms, ICT, energy and logistics from which they provide their customers with impartial advice and solutions.
Businesswise Solutions Ltd has dedicated partnerships with providers within various sectors to provide their customers with suppliers they can trust.
The Challenge
With an expanding office and a dated phone system in place, Businesswise Solutions needed a solution that would benefit them financially whilst improving the flexibility and efficiency of how they communicate with both their customers and their own workforce.The Solution
To achieve the flexibility that Businesswise Solutions required for its operations, Daisy Group plc suggested the installation of a VoIP telephony system.Businesswise Solutions was supplied with the latest HD VoIP technology, including six Polycom HD TM handsets, which would streamline the business’ communications and provide its staff with reliable communication offsite as well.
The Result
Dean Cockett, Director of Businesswise Solutions Ltd said: “We were so impressed with the hosted VoIP phone system that we bought it ourselves before selling a single system – we were our first customer! Since then it has become one of our best-selling and most popular products.“The install itself that Daisy provided was very straight forward. The system is of very good quality and provides us with a wealth of flexibility that we didn’t have before.
“Using the VoIP telephone system, it allows us to work offsite as the calls can be easily transferred to our mobiles – so we are able to work from home and on the move which is really helpful.”
The Future
Dean continues: “As a fully accredited ‘Platinum’ partner of Daisy Group plc we know that it is a solution that is tried and tested and one of the leading products available on the market. Uniquely operated from Daisy’s own hosting platform and secure data centres, calls are delivered over their IP network saving us money and not requiring masses of new hardware.“If your business doesn’t adopt VoIP technology you are at a considerable disadvantage against your competitors.”
Businesswise Solutions has been so happy with its VoIP installation that it continues to use Daisy’s system to demonstrate VoIP to its customers, as an option for their telephony communications.
If you would like to find out more about Daisy’s VoIP services call 0800 035 0253 to speak to one of our VoIP specialists.
