Hosted Mobile Call Recording
Daisy Mobile Recording enables you to use mobile phones without exposure to operational or regulatory risk, while roaming across any country or network, and without the need to change your airtime provider.
Daisy Hosted Mobile Call Recording is similar to the On-Premises solution, but instead of routing calls to an on-premise VMS, it routes calls to the hosted call recording platform located in our secure data centre.
How does this mobile call recording work?
As calls pass through the telecom network they are routed, recorded and stored in a secure data centre with replay and management control functions provided via the web. Each recording is indexed with time & date, along with the relevant details of the ‘calling’ or ‘called’ party and is available for replay immediately after the call has finished. Search, replay and downloads of calls and texts are available through a secure web portal.
Mobile Call Recording Features and Benefits
Maintain your existing network provider
Daisy Mobile Recording is network-agnostic. There’s no need to change air-time provider, phone contracts or users’ mobile numbers
Remain compliant wherever you are
Daisy Mobile Recording avoids the need to use network-dependent processes, so all calls, voicemails and SMS messages are recorded irrespective of location or network.
No perceptible impact on user experience
No change in the way the handset and voicemail operates and the patented IP technology ensures there is no perceptible delay in call-connection times.
Rapid, flexible and scalable deployment
Daisy Mobile Call Recording works with the Compliant Cloud Platform, providing all the benefits of cloud services — no capital expenditure, rapid and scalable implementation. Handsets can be set up and activated remotely, removing the burden of recalling phones and manually installing SIMs or software.
Simple secure administration using the Compliant Console
Manage handset licensing, activation, search and playback, billing and support resources through a single web-based interface.
Enterprise-class reliability and security
Standard data storage provides managed within our data centres operated to ISO27001 and SAS70. For organisations with specific data security, sovereignty or integration requirements, media can be streamed to your premises or preferred third-party locations.
Why Daisy Mobile Call Recording?
Calls are recorded in real-time, connecting directly with the recording device, so no delay, no risk of dropping a call and no reduction in quality. The system does not incur delay while connecting to the recorder, so a reliable recording of both parties is ensured.